The El Portal Theatre does not provide an ATM. The nearest ATM is located across the street on Lankershim Boulevard at the Wells Fargo Bank.
CAMERA AND RECORDING DEVICES
Cameras and audio or video recording equipment are not permitted in the theatres and may be stored with the House Manager or Security Personnel.
We offer a nicely-stocked concessions stand with a wide assortment of snacks, soft drinks and beverages at most performances. Credit cards are not accepted.
Patrons arriving for a performance after the stated start time may be seated at a time and seat location based upon the House Manager’s discretion. For some performances, there may be no late seating.
LOST & FOUND
Items lost or forgotten at the theatre may be inquired about at our Box Office Lost & Found station during regular business hours in person or by calling (818)-508-0281.
PARKING & DIRECTIONS
Free parking is available in our lot located at the Lankershim Elementary School on the corner of Bakman and Weddington. Meters go off in North Hollywood at 6 pm. There are several paid parking lots surrounding the theatre.
Restrooms are available on both the main floor and in the balcony at the south end of the lobby.
All ticket sales are final. There are no refunds or exchanges. All patrons entering the theatre must be ticketed, regardless of age. This includes children who are likely to share a seat with their adult guardians. Strollers are not permitted in the theatres and may be stored with the House Manager. For additional ticketing questions, visit the Box Office page.
If you are interested in ushering at the El Portal Theatre please contact the Steve Shedd at 818-508-4200.